Floy Scripts logo
Back to Help Centre

Troubleshooting Guide

Solve common issues and get back to gaming quickly

Quick Fixes

Try these solutions first - they solve most common issues:

Restart Everything

  1. Unplug your Cronus Zen
  2. Restart your gaming console/PC
  3. Reconnect the Zen
  4. Reload your script

Check Connections

  1. Verify USB cable is secure
  2. Try a different USB port
  3. Check controller connection
  4. Ensure Zen LED is solid

Common Issues & Solutions

Script Not Working

Your script is loaded but not functioning in-game.

Solutions:

  • Press and hold Zen button for 2 seconds to reload script
  • Check that Zen LED is solid green (not flashing)
  • Verify script is properly installed via Zen Studio
  • Try reconnecting Zen to computer and reinstalling script

Controller Not Responding

Your controller isn't working or has delayed input.

Solutions:

  • Disconnect and reconnect controller to Zen
  • Try a different controller if available
  • Check USB cable connections
  • Restart your gaming console/PC

Zen Not Recognized

Your computer or console doesn't detect the Cronus Zen.

Solutions:

  • Try a different USB port
  • Use the original USB-C cable that came with Zen
  • Check if Zen LED is lit (indicates power)
  • Try on a different computer to isolate the issue

Script Installation Failed

Unable to install or transfer script to your Zen.

Solutions:

  • Ensure Zen is properly connected and recognized
  • Download script file again from your email
  • Check that file is .gpc format
  • Try restarting Zen Studio

Performance Issues

Script Too Strong

The assistance feels too aggressive or interferes with your natural gameplay.

  • Adjust sensitivity in game settings
  • Contact support for custom adjustments

Input Lag

Delayed response between controller input and game action.

  • Use USB 3.0 ports for faster data transfer
  • Check for firmware updates

LED Indicator Guide

Understanding what the different LED colors mean on your Cronus Zen:

Solid Green

Script is loaded and ready. Everything is working normally.

Solid Blue

Zen is connected and powered, but no script is loaded.

Flashing Yellow

Script is loading or updating. Wait for it to complete.

Flashing Red

Error detected. Try reloading script or restarting Zen.

Still Need Help?

If none of the above solutions work, we're here to help:

Discord Support

Join our Discord community for real-time help from our team and other users.

Join Discord

Email Support

Send us a detailed email with your issue and we'll get back to you within 24 hours.

Send Email